XTENTO Authentication: Moving accounts, sharing credentials, login-only features

Login-only features

Some of our extensions require login-only features such as the product feed wizard that gives you access to our huge library of ready-to-use & updated feed templates. Also, our order export extension comes with sample templates to kickstart your development. If you don't want to share your account logins with users who need to use such login-only features, check out this article: https://support.xtento.com/wiki/Feed_Wizard:_Authentication_using_composer_keys

Moving orders from one account to new a new account

This is not possible. We cannot move just a specific order from your account to a new account. We're using Magento, just like you, and Magento does not support moving orders from one account to another. The only thing you can do is to just change the account email of your account to a new email, but then the whole account belongs to the new email address/person.

The only exception is if your support & update period has ended: If you only want to move ONE purchase to another account, contact us and we can provide a link to renew your support & update period of just that purchase using a new account - but that requires (paid) renewal of your support & update period.