Why License Keys?
When purchasing a XTENTO extension, you will be usually sent an email containing license keys linked to the domains you've entered when purchasing the extension.
We are using license keys for licensing purposes. The purchased extensions will only work in the Magento installations you've purchased license keys for. Each license key is linked to one domain; the license key will need to be used for the Magento installation running on that specific domain.
Each license key is valid for one Magento installation. One Magento installation is one instance of Magento, including an unlimited amount of websites, stores and store views.
If you do not enter a license key into the extensions configuration section, the module simply won't work and you won't be able to use it.
If you did not receive a license key even though the configuration section of the purchased extensions requires one, please get in touch with us so we can help.
Important: We only care about the domain of your store. You can change the admin URL (part after the slash /, for example /admin or /adminsecret or whatever) as you like. Only if you change the domain, the article "Moving a license to a new store/domain" below applies.
License Key doesn't work
If you enter a license key that is not valid for the domain where Magento is installed on, a red error message will be shown in the configuration stating that the license key is invalid and that the extension can't be enabled.
Already purchased a license key for this domain and it still doesn't work? Get in touch with us and tell us your order number (back from when you've purchased the extension) and what you see in the Server Name field just above the License Key field - we'll be happy to help.
Did not purchase a license key for this installation yet? Get with touch in us - we'll be happy to provide bulk discount.
Moving a license to a new store/domain
As our products are open source, license keys issued are valid for lifetime. Thus, is not possible to move a license to a new store or domain unfortunately. Once a license key has been issued, it can't be revoked, due to the open-source nature of our products. The only exception is if the old domain is shut down or redirects to the new domain permanently, AND if the new domain is related to the old store/company, i.e. you cannot move a license from "company x" to "company y", another example would be from "flower-shop.com" to "game-store.com" wouldn't be possible. Please get in touch with us if you need further licenses; you will be eligible for discounted pricing as it's not the first license you're purchasing.
Testing / Stage / Development environments
Need another license key for testing purposes? Please click here to add them to your license: License Key Management
We can only supply license keys for testing/stage/development environments clearly marked as testing environments. That is the case for example when using the subdomain "dev.storeurl.com" or "staging.storeurl.com" or "testing.storeurl.com" - we just need to clearly see that the license key will be used for a testing environment and can't ever be used as a production store. If you're not sure if your testing domain complies with our development license key policy, please contact us at email@example.com.
If you want to use the extension in a subdirectory (/dev/ for example) on your already licensed domain, just re-use that license key - your license key works for the WHOLE domain and is not limited to a directory.
Tag: Development Domain, Development URL
Upgrading from Magento 1 to Magento 2
License keys for Magento 1 and Magento 2 are different. You cannot use a Magento 1 license key for a Magento 2 extension. As Magento 2 is a completely new system, you will need to purchase a new license key on xtento.com. Go to "My Downloads" on xtento.com if you purchased the Magento 1 version already and you will get 10% discount when upgrading.
Magento extensions purchased via Magento Marketplace
In order to obtain your license keys, please send an email to firstname.lastname@example.org stating your Magento account ID (MAG................) as well as your name, and mention the live domain of your store (=the Magento admin URL) as well as any development domains you use. We will then provide you with your license keys. Also, let us know your Magento version (1 or 2).
Development licenses are included at no extra cost as long as they're clearly no live domains. More information regarding development license keys can be found above.
We're truly sorry we cannot send you license keys automatically as this time as Magento Marketplace does not provide us with your email address.